Tech & Telecom Case studies


As a global technology company, Microsoft is in a unique position to support children’s access to education and information while helping to ensure their safety online. The company has done this in three main ways, elaborated on in this case study:

  • Helping to keep children safe online
  • Learning passport – staying in school whether online, offline or on the move
  • Understanding the issues – engaging directly with children as stakeholders


Safaricom, a Kenyan based communications and technology provider servicing more than 38 million customers, has long been working to make the SDGs a central pillar of their business. In doing so, the company as a whole has made sustainable development a part of the organizational and business culture, while also making sure the products and services they design present sustainable solutions to some of society’s most pressing challenges, including the impacts of the COVID-19 pandemic.

Based on their strategy, the company has made a specific effort to improve and secure respect for children’s rights through several initiatives, some of which are elaborated on in this case study.


Supporting working parents and caregivers through strong family-friendly policies

As a global electronics company with more than 260 000 employees in 74 countries, one of the core values of Samsung is “People First”. Based on the firm belief that a company is only as good as its employees, and with an ambition to continue to be an attractive employer, the company has prioritised implementing a range of family-friendly policies promoting employee wellbeing and work-life balance. Download the case study to learn more.


Demonstrating an end-to-end commitment to children’s rights

Vodafone’s purpose is to “connect for a better future” enabling an inclusive and sustainable digital society. Its know-how and scale – with over 315 million mobile customers in Europe and across Africa – gives it a unique opportunity to drive positive change for society. Vodafone’s networks connect family, friends, businesses and governments and play a vital role in keeping economies running, including critical sectors like education and healthcare. With such scale, Vodafone recognises not only the positive impacts on people’s rights from digital technology, but also the potential that its operations could impact human rights – including children’s rights, even though Vodafone’s services are not marketed to them.

Based on this insight, the company has been working actively to strengthen children’s rights across their business in the several ways, elaborated in this case study:

  • Contributing to the wellbeing of families by supporting employees as parents and caregivers
  • Understanding the potential impact on children across the marketplace
  • Using commercial product design to support inclusion for all
  • Assessing its impact on children’s rights.

Download our case study to learn more.

The State of Children's Rights and Business
Tech & Telecom Deep Dive

To the report